Home / Privacy Policy
Privacy Policy
How UK Casino Guide Online collects, uses, stores and protects personal data under the UK GDPR and the Data Protection Act 2018.
1. Data controller
UK Casino Guide Online, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom, is the data controller for personal data collected through ukcasinoguideonline.co.uk. Privacy enquiries: privacy@ukcasinoguideonline.co.uk.
2. What we collect
| Data | Why | Lawful basis | Kept for |
|---|---|---|---|
| Name, email, subject and message from the contact form | To answer your enquiry and keep a record of corrections | Legitimate interests | 12 months |
| Essential cookie storing your consent choice | To remember whether you accepted or rejected optional cookies | Legitimate interests / legal obligation | 12 months |
| Server log data: IP address, timestamp, page requested, browser type | Security, abuse prevention and diagnosing faults | Legitimate interests | 30 days |
| Aggregated analytics (page views, referrer, device class) | To understand which reviews are read | Consent | 14 months |
We do not collect payment details, identity documents, date of birth or any special category data. We never ask for a password, a card number or a copy of an ID. If a website claiming to be us asks for those, it is not us — report it to privacy@ukcasinoguideonline.co.uk.
3. What we do not do
- We do not sell, rent or trade personal data.
- We do not build advertising profiles or run retargeting pixels.
- We do not pass your contact details to an operator.
- We do not knowingly collect data from anyone under 18. If you believe a minor has contacted us, tell us and the record will be deleted.
4. Analytics and consent
Optional analytics load only after you select "Accept all" in our cookie banner. If you select "Reject optional", no analytics are loaded at all and the website behaves identically. Analytics data is aggregated and is not used to identify an individual. You can change your choice at any time from the Cookie Policy page.
5. Affiliate links
When you click a link to an operator, that operator and its tracking provider may set their own cookies and receive the fact that the click came from us. From that point their privacy policy applies, not ours. We receive only aggregated, non-identifying reporting — we are not told who registered or what anyone deposited.
6. Processors we rely on
- Hosting provider — stores server logs; data located in the UK or EEA.
- Email provider — delivers and stores contact-form correspondence.
- Analytics provider — only if you consent to optional cookies.
Each processor is bound by a written agreement requiring the same standard of protection. Where a transfer outside the UK is necessary, it relies on adequacy regulations or the International Data Transfer Addendum.
7. Security
The website is served over HTTPS with a strict Content Security Policy and standard security headers. Access to contact-form correspondence is limited to the editorial team and protected by multi-factor authentication. No transmission over the internet is completely secure, but we take appropriate technical and organisational measures against unauthorised access, loss and misuse.
8. Your rights
Under the UK GDPR you have the right to:
- be informed about how your data is used (this policy);
- request a copy of the data we hold about you;
- have inaccurate data corrected;
- request erasure where we no longer need the data;
- restrict or object to processing based on legitimate interests;
- request portability of data you provided;
- withdraw consent at any time, without affecting earlier processing.
Email privacy@ukcasinoguideonline.co.uk and we will respond within one month. There is no charge for a reasonable request.
9. Complaints
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve it with you first.
10. Changes
We will update this policy when our processing changes and will revise the date above. Material changes will be highlighted on the homepage for 30 days.